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F.A.Q.
What forms of payment do you accept? TOP
We accept PAYPAL, Simply click on the BUY NOW link beside the item. We also take Money orders and Personal Checks. Do you take special orders? TOP
Absolutely YES! If you don't see something you are looking for just email or call us. Special orders are fun! How soon will my item(s) ship? TOP
Items NORMALLY ship next business once payment has been received. We do not ship on holidays and Sundays. What are your shipping fees? Do you ship internationally? TOP
We ship 2 ways, it's the customer's choice. First class shipping is $2.00 for first item and each additional item is 0.25 cents. If you buy 5 or more items shipping is automatically moved up to PRIORITY MAIL and the fee is $4.10. Or you can choose Priority shipping and the fee is $4.10. We recommend you get insurance, for an additional charge of $1.30.
YES we ship WORLDWIDE! We ship all international orders GLOBAL PRIORITY MAIL box, the fee is $7.00. How do you ship items? TOP
First each piece is inspected before shipment. We place each piece in a zip bag and then we wrap each item in bubble wrap and secure with tape. Then we add packing peanuts to box. All items are shipping in a sturdy packing box.
If you purchase glass rod, we will ship glass rods in tube wrapped with bubble wrap and peanuts added. do you offer WHOLESALE prices? TOP
We do offer Wholesale prices. Please email me for price list. Large Wholesale orders usually take a few weeks for completion. When you order we will give you a time frame for your order. If you are interested in wholesale prices, please apply on wholesale page to be a vendor and then i will send you information! What type of glass do you use? TOP
I mostly use BOROSILICATE ( HARD/PYREX) GLASS. Sometimes I do make beads and pendants out of MORETTI ( SOFT GLASS). Can you make an Exact duplicate? TOP
Well, this is a question I receive alot! For the most part I can try to get it as close as possible. Each piece is made by hand and is unique in it's own special way.
Some glass rods we use change color based on flame placement, so i could use the same piece of rod and the pendant could come out a slight bit different. I can't 100% guarantee it but I will give it my best attempt.
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